Our certifications

Our certifications

Sisal sets great store by the expectations of its Customers and all the other Stakeholders it works with. In fact, the company is convinced that the key factor in its success is listening constantly to its Customers and Stakeholders, with the aim of satisfying, or even anticipating, their needs.

ISO 37001 certification

Anti-bribery management systems

Sisal has implemented and certified an anti-bribery management system compliant with standard ISO 37001 - Anti-bribery management system, and has adopted a Group Anti-Bribery Policy aiming to help ensure compliance with the law and international best practices, in order to concretely implement the culture of legality, prevention and the fight against bribery..

POLICY                                                                           CERTIFICATE 

SDG goals: 1 (No poverty) e 8 (Decent work and economic growth) e 16 (Peace, justice and strong institutions) 


ISO 9001 certification

Quality management system

Sisal has implemented and certified a quality management system in accordance with standard ISO 9001 - Quality Management System with the aim of analysing and monitoring business processes, improving effectiveness and efficiency in product manufacture and service delivery, and achieving and increasing customer satisfaction. 

These goals have been highlighted in our Quality Policy document.

POLICY                                                                           CERTIFICATE 

SDG goals: 8 (Decent work and economic growth)


ISO 27001 certification

Information security management system

Sisal is committed to guaranteeing the security of its data and information, in order to ensure their integrity, confidentiality and availability at all times. To this end, it has implemented and certified a management system compliant with standard ISO 27001 - Information security management system and summarised in the Policy document.  

POLICY                                                                           CERTIFICATE

SDG goals: 9 (Industry, innovation and infrastructure),12 (Responsible consumption and production)


WLA-SCS certification

Information security management system - lottery and sports betting sector

Aware of the social role of our business, consumer protection is our first commitment and the most relevant challenge for our business, the core of our corporate purpose.
We have therefore implemented and certified a scheme specific to our industry, which describes the practices required for an effective security management structure by which a lottery can maintain the integrity, availability and confidentiality of information vital to its secure operation, promoted by the World Lottery Association.

POLICY                                                                           CERTIFICATE 

SDG goals: 3 (Good health and well-being)


ISO 22301 certification

Business continuity management system

Sisal is committed to concrete actions that help make our organisation more resilient and ensure the continued supply of our critical products and services. 
To this end, it has implemented and certified a management system in accordance with standard ISO 22301 - Business continuity management system, which demonstrates our ongoing commitment to prevention, readiness, response and recovery from unexpected and disruptive incidents with the aim of providing a timely and adequate service.

POLICY                                                                           CERTIFICATE 

SDG goals: 13 (Climate action)


ISO 45001 certification

Occupational health and safety management system

Sisal is constantly committed to ensuring adequate working conditions under the aspects of health, wellbeing and equality practices, putting the worker at the centre, protecting and even enhancing “human” factors (the wellbeing of the worker as a person) together with “technical-economic” (professionalism, competence in work) and “social” factors (experience, relationship with others, role in the community).
To this end, it has implemented and certified a management system in accordance with standard ISO 45001 - occupational health and safety and sustainability and summarised our commitment in the Policy.

POLICY                                                                           CERTIFICATE 

SDG goals: 3 (Good health and well-being ), 5 (Gender equality), 9 (Industry, innovation and infrastructure), 10 (Reduced inequalities), 11 (Sustainable cities and communities)  e 16 (Peace, justice and strong institutions )


ISO 14001 certification

Environmental management system

Sisal has implemented and certified an environmental management system in accordance with standard ISO 14001- environmental management system, in the awareness that measuring and limiting the impact on the environment, including by monitoring and reducing greenhouse gas emissions, is the only viable strategy for reducing climate change and safeguarding our Planet.

POLICY                                                                          CERTIFICATE 

SDG goals: 12 (Responsible consumption and production), 13 (Climate action),14 (Life below water) ,15 (Life on land)


ISO 50001 certification 

Energy management system

In conjunction with its corporate objectives, Sisal has set itself ambitious goals for the containment of energy consumption and greenhouse gas emissions and has implemented sustainable projects aimed at their pursuit. With this in mind, an energy management system has been implemented and certified according to standard ISO 50001 - Energy management system.

POLICY                                                                          CERTIFICATE 

SDG goals: 7 (Affordable and clean energy),12 (Responsible consumption and production),13 (Climate action)


BIOSAFETY TRUST certification

Infection prevetion and control management system 

Sisal has implemented the first management system certification scheme to prevent the spread of infections and protect people’s health, compliant with Biosafety Trust Certification. This scheme provides a set of best practices of reference to minimise the risks of spreading epidemics in public and private venues.

POLICY                                                                           CERTIFICATE 

SDG goals: 3 (Good health and well-being)


Certification of the Responsible Gaming Programme

In our business strategy there is a commitment to responsible gaming development.
To this end, we implement initiatives in accordance with the European Responsible Gaming Standard issued by European Lotteries. In particular, we are committed to promoting responsible gaming through participation in research initiatives aimed at understanding issues related to problem gaming, providing information and raising player awareness on the importance of balanced, moderate and non-excessive gaming, and developing specific training programmes on responsible gaming issues for our employees and our network. In addition, we are committed to creating games according to risk-reduction logic and to involving stakeholders in initiatives to spread knowledge on responsible gaming issues.


SDG goals: 3 (Good health and well-being),8 (Decent work and economic growth), 16 (Peace, justice and strong institutions)


Gender equality certification

Our unwavering commitment to reducing gender differences, imbalances in pay for equal professional roles, promoting career opportunities, maternity protection and any other detectable gender inequality have been enshrined in the certification obtained in accordance with PdR 125:2022.

POLICY                                                                          CERTIFICATE 

SDG goals: 4 (Quality education),5 (Gender equality),8 (Decent work and economic growth), 10 (Reduced inequalities)