Environment

Environment

Sisal recognizes climate change as one of the most urgent environmental challenges and considers its mitigation a central element of its sustainability strategy. In a global context where environmental sustainability represents a strategic priority, Sisal actively commits to contributing to the ecological transition through concrete and measurable initiatives.

Environmental impact

Sisal’s approach to managing environmental impacts is based on the principles of prevention, protection, information, and participation, recognizing the mitigation and adaptation strategy to climate change as a strategic element of resilience and protection of natural capital.

Our commitment is developed in alignment with that of Flutter, whose GHG emissions reduction target was approved by the Science Based Targets initiative (SBTi) in May 2024, confirming a solid decarbonization pathway based on scientific evidence.

100% of electricity from renewable sources certified by Guarantees of Origin and Energy Attribute Certificates. This has allowed the avoidance of 4,219 tons of CO2 equivalent.

-3% GHG emissions (compared to 2023)

-11% energy consumption through LED lighting (compared to 2022)

99% of materials recovered within responsible waste management

In addition to direct emissions generated within the company’s boundary (Scope 1) and those associated with electricity consumption (Scope 2), we reported emissions generated along the value chain (Scope 3). The most significant Scope 3 emissions come from the energy consumption of points of sale not directly managed by Sisal and from the purchase of goods and services. For this reason, we actively engage our partners and suppliers, upstream and downstream, to minimize our environmental impact. Emissions calculations are carried out according to the principles of the GHG Protocol Corporate Standard, applying specific emission factors by geographic area and activity.

Our Journey Toward Net Zero: Main Areas of Intervention

Energy Efficiency
  • We implement environmental and energy management systems (ISO 14001 and ISO 50001) to improve monitoring and energy management across our sites.
  • We have introduced various measures to reduce the environmental impacts of the buildings hosting our activities, including the installation of more efficient heating and air conditioning systems and replacing incandescent bulbs with LEDs.
     
Renewable Energy
  • Since 2021, all our offices and stores in Italy use exclusively electricity from renewable sources, certified through Guarantees of Origin (GO) and Energy Attribute Certificates (EACs). This choice has avoided the emission of 4,219 tons of CO2 equivalent.
  • Two new photovoltaic plants for self-production of electricity, at the Milan headquarters and a retail point in Florence, will be operational by 2025.
  • Sisal uses Green Data Centers to ensure reliability for all corporate IT needs while achieving high energy efficiency.
  • In 2024, we introduced a “green” clause in contracts for indirectly managed Points of Sale. Partners must commit to subscribing to an electricity supply contract from renewable sources. To date, over 2,000 points of sale have signed the green clause.
  • In November 2023, we signed a partnership with one of Italy’s leading energy providers to offer our retailers the opportunity to activate electricity supply contracts from renewable sources at advantageous rates, as well as the installation of photovoltaic panels both at points of sale and private residences.
Low-Impact Spaces
  • In 2025, in Milan on Corso San Gottardo, a new concept space for gaming, dining, and entertainment—“Wincity Green”—was launched, entirely designed according to integrated sustainability criteria, adopting eco-friendly solutions to reduce energy consumption, waste production, and natural resource use.
Sustainable Mobility
  • We are transitioning the company fleet towards more sustainable mobility, with 100% hybrid and electric models, the use of biofuels to power internal combustion vehicles still in use, and providing eco-driving courses for technical and commercial staff.
  • We use biofuels (e.g., HVO45) for diesel vehicles still present in the company fleet.
  • We have planned to deliver an eco-driving course in 2025 for technical and commercial personnel who have company cars.
Emissions Management in the Supply Chain
  • We have implemented an ESG checklist during the supplier prequalification phase and included environmental requirements in tenders, to select suppliers with adequate maturity on sustainability issues, focusing on the categories with the highest purchase volumes and environmental impacts.
  • Sisal has contracted logistics suppliers to send monthly reports on CO2 equivalent emissions to improve GHG emissions calculations, reducing reliance on a “spend-based” approach.
Reduction of Natural Resource Consumption
  • We optimized the use of thermal paper by reducing the size of the QR code on SuperEnalotto receipts, shortening the average length of each receipt by 1.3 cm, saving a total of 6.78 million meters of thermal paper per year. This has helped avoid producing 66 tons of CO2e. The initiative is active across the entire network since 2025 and will be extended to other games and international markets.
Low-Impact Operations
  • Sisal manages an integrated remote assistance system based on real-time monitoring and remote diagnosis, minimizing on-site interventions, improving operational and environmental efficiency. Support is provided by a Contact Center and a 24/7 chatbot, reducing downtime and optimizing resource use. This has helped avoid producing 239 tons of CO2 equivalent in 2024.
Digital Emissions
  • Since 2022, we measure emissions produced by the Sisal.it gaming platform and offset them through certified projects. In 2024, we repeated the measurement and offset the emissions with the SunCulture project in Meru, Kenya, Africa, which promotes solar irrigation among small farmers, reducing CO2 equivalent emissions by using renewable energy instead of fuel pumps, while improving climate resilience and water access.
  • We are conducting a project to improve energy efficiency and optimize the energy consumption of the Sisal.it platform.
Culture and Awareness
  • We engage our workforce through information and awareness campaigns on the environmental impact of the company and individuals.
  • In 2023, we launched a project with the startup ReLearn to improve waste sorting through smart sensors that monitor waste quantity and quality. The initiative, already active in the Milan and Rome offices, was renewed for 2024 and will be extended to two more offices in 2025. The collaboration with ReLearn has achieved a correct sorting rate of 60%.
Environmental Reporting
  • We continuously strengthen the reporting models underlying our carbon inventory, also involving suppliers and partners.

Regarding gaming cards and receipts, we use paper suppliers certified by the Forest Stewardship Council® (FSC), a certification that ensures the paper comes from a forest and supply chain managed responsibly, preserving biodiversity, productivity, and ecological processes.

To reduce paper consumption, we have introduced paperless solutions and use recycled and renewable materials. We act on company culture by promoting responsible behaviors among colleagues in printer use and paper recycling, and we apply sustainability criteria when selecting suppliers.

Through internal company workshops and those of some external partners, we repair electronic equipment to extend their useful life, reduce waste production and associated emissions, while also gaining economic benefits, in line with circular economy principles.

In 2025, we launched an exploratory project (Proof of Concept – PoC) aimed at assessing the technical and commercial feasibility of solutions proposed by the startup SMUSH materials to replace expanded polystyrene packaging used in the logistics of assistance and maintenance activities for gaming terminals. SMUSH is an innovative startup in the biomaterials sector, focusing on producing sustainable industrial packaging. Founded by a group of researchers and entrepreneurs, the company has developed a revolutionary technology that uses fungal mycelium—the root network—to transform agricultural by-products and waste into compostable materials.

During Sustainability Month 14 events were held, involving more than 3,000 people in face-to-face workshops, webinars, 3 gamification activities and 5 volunteering activities as part of the WeDo corporate volunteering programme. Among the most significant activities
Over 100 colleagues in Milan dedicated a few hours to pack 43,200 food rations, destined for the Zimbabwe Schooling Programme and enough to feed 200 girls and children.

Over 80 colleagues in Rome participated in a 'cleaning up' event in the Caffarella Park and surrounding areas.
Thanks to their work, over 600 kg of waste was collected, mostly plastic and glass

14 colleagues from Sisal Şans Turkey participated in a 'cleaning up' event at Sile beach in Istanbul. 
As a result of the voluntary work, 450 kg of waste was collected.

A group of 16 colleagues from the Digital Hub in Albania worked together to plant 40 trees in the Tirana National Park. 
The activity contributed to local reforestation and served to...

Four colleagues from the Tirana hub shared their coding skills with girls and boys from the Tumo Digital Centre, as part of a day dedicated to stimulating the curiosity of the new generations towards STEM subjects and new digital professions.

Sisal employees took part in a charity quiz: each correct answer funded Coopi, supporting the psychosocial and economic reintegration of 33 war-affected single mothers in the Democratic Republic of Congo.