Thus, four themes considered extremely important for Sisal (upper right quadrant) emerged. In particular, the theme “Promotion of a legal and balanced gaming model” is by far the most important internally and externally, as is the theme “Promotion of innovation and digital development”, especially as leverage to achieve all other goals. Another two themes on which internal and external stakeholders converge are the Gamers’ protection and safeguard and Customer experience, considered strategic and central aspects within the company’s core business.
It should also be noted that the theme of “Commitment to the environment” is acknowledged by stakeholders, especially external ones, as a crucial aspect to be undertaken. Special attention should also be paid to issues relating to the “Exemplary work environment” area, which, although judged to be under control, are considered central to the successful implementation of all the others, since Sisal’s people are the main players in sustainable business development. In general, all the topics represented are subject to periodic reporting.