By listening constantly to what its customers and retailers are saying, Sisal Group recognised the need to embrace change and develop a convenient, simple and secure method of payment. Today, as SisalPay, it leads the market in Italy, providing consumers with a fast track option for their payments.

With an offering of more than 500 payment services and agreements in place with over 100 Partners, SisalPay is available in more than 40 thousand neighbourhood outlets (cafes, tobacconists and newsagents), as well as online and from smartphones, representing added value for over 13.5 million consumers who today, with the help of SisalPay, can pay bills and taxes and top-up their mobile phones and prepaid credit cards conveniently from their own home or nearby.

1. Services regulated by Banca d’Italia, which Sisal Group offers as an authorised Payment Institute:

  • Payment services: bills and similar (e.g. utility bills, traffic fines and taxes)
  • Payment cards: prepaid credit card top-up services.

2. Commercial services:

  • Top-ups: prepaid telephone services, international phone cards and Pay TV subscriptions.

The digital platform

Sisal bases its growth strategy on innovation and technological development to make consumers’ lives easier.

In this spirit, the Company has shown it is capable of anticipating and responding to new models of consumption by launching the SisalPay digital platform, a service created to make payment management even easier and faster. To cater for the novelty, the website was radically restyled to introduce the role of the service as payment provider, in addition to acting as a showcase for the services offered in over 40,000 points of sale. provides a comprehensive tool, available 24/7, for making payments, monitoring expenditure and automatically filing receipts.

Awards and Recognitions
Smau 2018

SisalPay was awarded the Innovation Award SMAU Milano 2018, for its new products: Bill and EasyCassa.

Bill: the new payment tool

"Bill" by SisalPay is the new payment App that contributes to the company’s ongoing digital evolution process, supporting the growing need for a smart and secure way to make payments.

Bill is a new App to make payments directly from your smartphone, without cash or credit card.