Each year Sisal performs a structured materiality analysis to identify all the most important issues for the company and stakeholders, with a view to defining the best strategies, objectives and projects to create sustainable value for everyone.

Our priorities are determined on the basis not only of stakeholder expectations and business analysis, but also on studying the setting in which Sisal works, so making the company’s operations more effective in its pursuit of shared development. 

Sisal's 7 priorities:

  1. Responsible Gaming
  2. People
  3. Supply Chain
  4. Environment
  5. Innovation
  6. Community and institutional relations
  7. Governance and regulatory compliance

The materiality analysis process

The materiality analysis is performed in compliance with the G4 guidelines issued by the Global Reporting Initiative (GRI) and based on the careful study of both internal and external sources, which are monitored periodically to keep the map of the issues involved up-to-date.

The subjects identified in this process are examined by the Sustainability Committee, which supervises the preparation of the Sustainability Report each year, and by the Management representatives directly involved in each of them.

The potentially material issues are then grouped into macro areas, which are classified according to their importance on a scale of three (“high”, “medium”, “low”) and used as the basis for sustainability reporting.

This process has identified seven material areas for Sisal that underpin sustainability reporting and are used to determine the set of indicators involved.

The material issues and indicators are subject to periodic monitoring by the Sustainability Committee to ensure that they are kept up-to-date and that the Sustainability Report gives a true picture of them.

Stakeholder Engagement
Identifying the topics also made it possible to map the most important stakeholders who, to a greater or lesser extent and at various levels, influence and are influenced by Sisal Group’s decisions. Snapshots were therefore taken of nine stakeholder categories for involvement as appropriate in a structured engagement process. The focus next year will be on the category of ‘customers’.

The aim of the engagement initiative was to define a priority for the selected topics and so identify the most important or material ones from both internal and external perspectives. For this reason, employees and stakeholders were asked (respectively using online questionnaires and telephone interviews) to indicate the five most important topics on the list, with the aim of preparing a comprehensive and inclusive ranking of the categories.

The assessment of internal stakeholders was then supplemented with the Sustainability Committee’s evaluation on a scale of three values (“high”, “medium” and “low”). The data was then plotted on a materiality chart, with the priority expressed by internal stakeholders (employees and the Sustainability Committee) expressed on the horizontal axis and that assigned by external stakeholders on the vertical axis.

The chart reveals the topics thought to be important by internal and external stakeholders.

It seems clear that consumer protection is the most deeply felt topic in absolute terms, both internally and externally, as are personal development and the recognition of talent, innovation and the fight against crime. Environmental impact is not regarded as important by the sample involved.

All the topics presented are the subject of ongoing study and reporting, of course, and are described in detail in this report. 



The Responsible Gaming Programme

The programme has been introduced with the aim of building a shared model of secure and reliable gaming that revolves around the prevention of problem gaming.

The importance of relations

Sisal is a company born of the determination shown by three journalists to re-establish a common purpose and strengthen a country destroyed by the war. 

2018 Sustainability Report